Who to Call About Water Heater Issues: Expert Guidance for Homeowners & Businesses

By Frank Gaborik | October 14, 2024

Who to Call About Water Heater Issues: Expert Guidance for Homeowners & Businesses

plumber repairing heater

Water heaters are essential for providing hot water in homes and buildings. When issues arise with these systems, it’s important to know who to call about water heater service-especially if it’s an emergency.

Who to Call About Water Heater services in Seattle, Everett and surrounding cities

For water heater problems in the Greater Seattle Area, call Danika for repairs. We have licensed plumbers who specialize in water heaters and can provide new installations and replacements for all models. These professionals have the skills and knowledge to diagnose and fix issues with both tank and tankless water heaters.

If you have a gas water heater, you may need to contact your local gas company for safety concerns. Electric water heater issues might require an electrician in some cases. Always prioritize safety and don’t attempt repairs unless you have the proper training and experience.

The Inner Scoop on Your Water Heater

Water heaters come in different types and have several key parts that work together to provide hot water for your home. Knowing these basics can help you troubleshoot issues and maintain your water heater properly.

Types of Water Heaters

  1. Tank water heaters are the most common type. They store hot water in a large tank. These can be gas or electric. Gas models use a burner and pilot light to heat water. Electric ones use heating elements inside the tank.
  2. Tankless water heaters heat water on demand. They don’t store hot water. Instead, they quickly warm water as it flows through the unit. These can save energy since they don’t keep a tank of water hot all the time.
  3. Heat pump water heaters use electricity to move heat from the air to the water. They’re very efficient but work best in warm climates.
  4. Solar water heaters use the sun’s energy to heat water. They often have a backup heating system for cloudy days.

Main Components and Their Functions

  • The tank stores and insulates hot water in traditional water heaters. It’s usually made of steel with a protective liner.
  • The dip tube brings cold water into the tank. It reaches near the bottom so cold water doesn’t mix with hot water at the top.
  • Heating elements or burners warm the water. Electric models have one or two elements. Gas models use a burner at the bottom of the tank.
  • The thermostat controls the water temperature. It turns the heating elements or burner on and off as needed.
  • The pressure relief valve is a safety device. It opens if the pressure in the tank gets too high.
  • The anode rod helps prevent rust inside the tank. It attracts corrosive elements in the water.

Common Water Heater Issues

Water heaters can experience various problems that affect their performance and efficiency. These issues can range from a lack of hot water to strange noises and leaks.

No Hot Water

A lack of hot water is a common issue that can stem from several causes. The thermostat may be set too low or faulty. Check the settings and adjust if needed. If the problem persists, the heating element might be broken.

For gas water heaters, the pilot light could be out. Relight it following the manufacturer’s instructions. If it won’t stay lit, the thermocouple may need replacement.

Electric water heaters might have a tripped circuit breaker. Reset it at the electrical panel. If it trips again, call an electrician.

Leaking Water Heater

Leaks can occur in various parts of a water heater. Check the temperature and pressure relief valve first. If it’s leaking, it may need replacement.

Inspect connections and fittings for loose parts or corrosion. Tighten loose fittings and replace corroded ones.

A leak from the tank itself is serious. This often means the tank has rusted through and needs replacement. Turn off the power and water supply, then call a professional plumber.

Regular maintenance can help prevent leaks. Flush the tank yearly to remove sediment buildup.

Sediment Buildup

Sediment accumulates at the bottom of water heater tanks over time. This can lead to reduced efficiency and strange noises.

Flush the tank annually to remove sediment. Turn off the power and attach a hose to the drain valve. Open the valve and let the water run until it’s clear.

If flushing doesn’t help, the tank may be too full of sediment. In this case, replacement might be necessary.

Install a water softener to reduce sediment buildup in hard water areas. This can extend the life of your water heater.

Sizzling Noise

A sizzling noise often indicates water dripping onto the burner. This can happen due to a leak in the tank or loose fittings.

Check all connections and tighten them if needed. If the noise persists, look for signs of leaks around the tank.

Sizzling can also occur when sediment builds up in the tank. Try flushing the tank to remove the buildup.

If the noise continues after these steps, call Danika. The tank may have developed a crack and need replacement.

Maintaining Your Water Heater

Regular upkeep of your water heater keeps it running well and extends its life. Proper care can prevent many common issues and save you money on repairs.

Routine Maintenance Tasks

Flush the tank yearly to remove sediment buildup. Turn off the power and water supply. Connect a hose to the drain valve and empty the tank. Once drained, turn the water back on briefly to flush out the remaining debris.

Check the pressure relief valve annually. Lift the lever and let it snap back. If water doesn’t flow out, replace the valve.

Inspect the anode rod every 3-5 years. This metal rod prevents tank corrosion. If it’s less than 1/2 inch thick or coated in calcium, replace it.

Set the temperature to 120°F (49°C) to prevent scalding and save energy.

Test water quality periodically. Hard water can cause faster wear on your heater.

When to Call for Professional Services

Call us or your local plumber if you notice leaks, strange noises, or rusty water. These can signal serious problems.

Get professional help for pilot light issues in gas heaters. This involves gas lines and can be dangerous.

Seek expert assistance for electrical problems in electric heaters. Faulty wiring poses shock and fire risks.

Schedule professional maintenance every 2-3 years. A plumber can spot potential issues early and perform thorough cleaning.

Contact a pro if your water isn’t hot enough or runs out quickly. This may mean the heating element needs replacement.

Repair or Replace?

Water heater issues can be frustrating. The key is knowing whether to fix the problem or get a new unit.

Repair Options for Common Problems

Many water heater problems have simple fixes. A faulty thermostat can be replaced for $150-$300. Leaky valves often need new washers or seals, costing $50-$100. Sediment buildup can be flushed out for $75-$150.

Broken heating elements in electric models cost $200-$300 to replace. Gas water heaters may need a new burner assembly for $300-$500. Anode rod replacement runs $150-$300 and helps prevent corrosion.

These repairs can extend a water heater’s life by several years. They’re worth considering for units less than 10 years old.

Signs You Need a New Water Heater

Age is a key factor. Most water heaters last 8-12 years. Units older than this are prone to failure.

Rusty water from hot taps points to internal corrosion. This can’t be fixed. Puddles around the tank often mean the inner lining has failed.

Frequent breakdowns or repairs in a short time signal it’s time for replacement. New models are more energy-efficient, saving money long-term.

Loud rumbling or banging noises suggest sediment buildup. While sometimes fixable, it’s often a sign of age in older units.

Installation Considerations

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Proper installation is key for a water heater to work safely and efficiently. It involves choosing the right unit and following the correct procedures.

Selecting a New Water Heater

When picking a new water heater, size matters. A unit that’s too small won’t meet your needs. One that’s too big wastes energy. Think about how much hot water your home uses daily.

Brand choice is also important. GE and Bradford White are well-known makers. They offer different models to fit various needs and budgets.

Energy efficiency is another factor to consider. Look for units with good Energy Star ratings. These can save money on bills over time.

Gas or electric? This often depends on what’s already in your home. Switching fuel types can add to installation costs.

Understanding Installation Procedures

Water heater installation can be tricky. It’s not a typical DIY job. Most people call a pro for this task.

Safety is a top concern. Gas units need proper venting to prevent carbon monoxide buildup. Electric models must be wired correctly to avoid fire risks.

Plumbing connections are crucial. Leaks can cause water damage and mold growth. Proper pipe fittings and seals are a must.

Local codes matter too. Many areas require permits for water heater installs. A pro will know these rules and follow them.

Removal of the old unit is part of the job. This can be heavy and awkward. Pros have the tools and know-how to do this safely.

Brands and Models

who to call for water heater repair on all brands

Many water heater brands and models are available. Choosing the right one depends on your needs and budget.

Popular Water Heater Brands

GE, Bradford White, and Rheem are top water heater brands. GE offers reliable electric and gas models for homes. Bradford White makes durable tanks for both residential and commercial use. Rheem sells energy-efficient options in various sizes.

Other well-known brands include A.O. Smith, Kenmore, and Whirlpool. Each company has its own specialties. Some focus on tankless heaters, while others excel at traditional tank models.

It’s smart to read reviews from actual users before buying. This gives real-world info on how well different brands perform over time.

Comparing Different Models

Water heaters come in many types. The main options are:

  • Tank storage heaters
  • Tankless (on-demand) heaters
  • Heat pump water heaters
  • Solar water heaters

Tank models store hot water for use. They come in gas and electric versions. Tankless heaters warm water as needed, saving energy. Heat pump systems use electricity to move heat from the air to the water. Solar heaters use the sun’s energy to warm water.

When comparing models, look at:

  • Capacity (tank size or flow rate)
  • Energy efficiency rating
  • Recovery rate (how fast it heats water)
  • Warranty length
  • Installation requirements

Pick a model that fits your home’s size and hot water needs. Also, consider your budget for both purchase and long-term energy costs.

Frequently Asked Questions

Water heaters can be tricky to deal with. Here are answers to some common questions about water heater repairs, maintenance, and installation.

Who fixes gas water heaters?

Licensed plumbers typically fix gas water heaters. They have the right training and tools to work safely with gas lines and appliances. Some HVAC companies also repair gas water heaters.

Do plumbers fix water heaters?

Yes, plumbers fix water heaters. They handle both gas and electric models. Plumbers can repair leaks, replace parts, and install new units.

How long should a water heater last?

Most water heaters last 8-12 years. Tank models often need replacing after 10 years. Tankless units can last up to 20 years with proper care.

Why is my water heater not working?

A water heater may stop working due to several reasons. Common issues include a faulty thermostat, broken heating element, or sediment buildup. Pilot light problems can affect gas models.

Do you need a professional to install a hot water heater?

It’s best to hire a professional for water heater installation. They ensure proper setup and follow safety codes. DIY installation can be risky and may void the warranty.

Is a water heater part of HVAC?

Water heaters are not usually part of HVAC systems. They are separate appliances. Some HVAC companies offer water heater services, but plumbers most often handle them.

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